MHbyMelanieHull

Terms and Conditions

WELCOME

All MH by Melanie Hull Jewellery is handmade using the upmost care. Each piece is made by hand so slight differences may occur during production. We strive to make each piece the best we can for you! All our items are made to order. 

Once your order has been placed, please allow 8-10 days for your order to arrive.          

 RUSH ORDERS

Need something extra quick? Please send email for rush orders, extra shipping may be added for time sensitive orders placed. 

PAYMENT OPTIONS

All payments are in US Dollars

We accept all major credit cards, Paypal and etransfers via email.

All custom orders require full payment for order to commence.

SHIPPING 

We offer a flat shipping rate of $10.00 with North America using Canada Post. All orders once shipped include a tracking order, we will send that to you via email

International  orders please contact us for shipping rates.

Orders shipped outside of Canada or overseas may be subject to Duty Charges or Import tariffs. We are not responsible should extra charges occur.

PACKAGING

All items are shipping in a custom MH cotton muslin bag.  Each order is placed in a bubble mailer and mailed via Canada Post.

RETURND AND EXCHANGES

We really want you to love your purchase. If you are unhappy with your purchase. Send us an email within 10 days of your purchase with your name, item, date of purchase. Return shipping is the responsiblity of  the customer. tracking is advised when returning an item . We will respond with a confirmation email once the item has been received.



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